Terms and Conditions
Effective Date: June 24, 2025
1. Introduction
Welcome to Heart N Paws LLC (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of https://heartnpaws.com (“Website”) and the purchase of products and services from our store. By accessing or using our Website, you agree to abide by these Terms. If you do not agree, please refrain from using our Website.
These Terms should be read in conjunction with our Privacy Policy, Cookies Policy, Refund Policy, and Disclaimer, which are incorporated herein by reference.
2. Eligibility & Account Responsibility
- You must be at least 18 years old to make purchases from our Website.
- If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.
- We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.
3. Orders & Payments
- All orders are subject to availability and acceptance.
- We accept payments via credit/debit cards, PayPal, and other authorized methods.
- Prices displayed on our Website are in USD and may be subject to taxes and shipping fees.
- In the event of a pricing or typographical error, we reserve the right to cancel or modify an order.
4. Shipping & Delivery
- We ship to the United States and select international locations. Shipping costs and estimated delivery times are displayed at checkout.
- Delays due to carrier issues, weather conditions, or unforeseen circumstances are beyond our control.
- Once an order is shipped, we are not responsible for lost or stolen packages. Customers should contact the shipping provider for assistance.
5. Returns, Refunds & Cancellations
- Our Refund Policy outlines the conditions under which returns and refunds are accepted.
- Returns must be initiated within 30 days of purchase and must meet eligibility criteria.
- Cancellations are allowed within 12 hours of placing an order, provided the order has not been processed for shipping.
6. Product Use & Liability
- Our products are intended for pet use only and should be used as directed.
- We are not responsible for adverse effects, allergic reactions, or injuries caused by misuse.
For more details, refer to our Disclaimer.
7. Intellectual Property Rights
- All content on our Website, including logos, images, text, and product designs, is the intellectual property of Heart N Paws LLC and is protected by copyright laws.
- You may not reproduce, distribute, or use our content without prior written consent.
8. User Conduct
By using our Website, you agree NOT to:
- Violate any applicable laws or regulations.
- Use our Website for fraudulent or unlawful purposes.
- Interfere with the security or functionality of our Website.
- Post or transmit offensive, defamatory, or misleading content.
9. Third-Party Links & Services
- Our Website may contain links to third-party websites and services, including Google Site Kit, Meta Pixel, WooCommerce, Zoho Campaigns, and Elementor Pro.
- We do not control these third-party sites and are not responsible for their content, policies, or practices.
- Your interactions with third-party services are at your own risk.
10. Data Protection & Cookies
- We collect and process personal data in accordance with our Privacy Policy.
- Our Website uses cookies and tracking technologies, as detailed in our Cookies Policy.
- You may adjust your cookie preferences through your browser settings.
11. Limitation of Liability
- To the fullest extent permitted by law, Heart N Paws LLC is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our Website or products.
We provide our Website and services “as is” and “as available” without warranties of any kind.
12. Indemnification
- You agree to indemnify and hold harmless Heart N Paws LLC, its officers, employees, and affiliates from any claims, damages, or legal fees resulting from your violation of these Terms or misuse of our Website.
13. Changes to These Terms
- We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date.
- Your continued use of our Website constitutes acceptance of the revised Terms.
14. Governing Law & Dispute Resolution
- These Terms are governed by the laws of Wyoming, USA.
- Any disputes shall be resolved through mediation first, and if necessary, through litigation in the appropriate Wyoming courts.
15. Contact Information
For any questions regarding these Terms, please contact us at:
Heart N Paws LLC
5830 E 2ND ST, STE 7000 #20176
Casper, WY 82609
Email: support@heartnpaws.com